When it comes to management style, many think they can spot an introverted or extroverted manager a mile away. However, within those broad categories are more nuanced interaction styles that can have a direct impact on how an individual manages employees, says Kimberly Gerber, founder of Irvine, Calif. leadership coaching and communication firm Excelerate. Four common types include:
In Charge: This typically extroverted manager has a direct language preference. He or she is comfortable telling people what to do. Those around this manager tend to be responsive to that take-charge style. This person naturally gravitates toward the head of the table and is a little more formal in his or her relationships. Heavily focused on numbers and processes, these managers tend to want to set achievable goals — those that can clearly be accomplished.
Chart the Course: More likely to be introverted and less comfortable being put on the spot, this leader doesn’t like surprises, says Gerber. Unlike the In Charge type who is concerned with the big-picture of “where we’re going” vision, this type of manager is more concerned with how to get there. Chart the Course managers are planners and want to make sure that everyone is on-board and moving in the same direction.
They tend to be very friendly with a direct style and inclusive in gathering input and feedback. However, don’t mistake the Chart the Course manager as soft — he or she has little tolerance for those who are off-plan or not up to snuff performance-wise. Chart the Course managers set an achievable result with careful planning and anything less is failure.
Behind the Scenes: Another typically introverted type, the Behind the Scenes manager shuns the spotlight in favor of data. This type of manager makes consultative decisions and needs a great deal of input from different sources to be comfortable with those choices. Interaction is often small-scale and this manager motivates more individually than his or her more outspoken counterparts, eschewing confrontation. The downside of this collaborative approach is that it takes longer to make decisions and get things done. This manager wants the best possible result based on all of the information available.
Get Things Going: Another extrovert, this manager is the life of the party, Gerber says. Gregarious and well-liked, the Get Things Going manager wants everyone to be as enthusiastic about the plan and outcome as he or she is. This manager intuitively understands that work gets done through people and that harmony facilitates productivity. But don’t mistake them for emotion-ruled — they understand what needs to be done, even if they’re not the most goal-oriented managers. They look for a result that is embraced by the team.
Understanding these types can help you both recognize these qualities in yourself and better understand the managers you have working for you, Gerber says.